Jerome School District Faces Challenges with New Bus System

School buses at Jerome School District depot

News Summary

Last week, Jerome School District encountered significant disruptions due to its new bus system, leading to school cancellations and parent frustration. The transition saw a substantial increase in student ridership, causing overcrowding and delays. Inaccuracies from the routing software further complicated the situation, prompting the district to implement manual corrections. Officials are working to ensure safety and efficiency, including enhancements to pick-up and drop-off protocols and the hiring of additional drivers. Despite the challenges, the district is optimistic about resolving issues and improving transportation services.

Jerome

The Jerome School District experienced significant challenges last week as it implemented a new school bus system, resulting in widespread confusion, transportation disruptions, and school cancellations. As the district works to resolve these issues, officials acknowledge that the transition has been problematic but emphasize ongoing improvements.

Major Transportation Disruptions and School Cancellations

Several schools within the district were forced to cancel classes on August 21 and August 22 due to safety concerns linked to the new bus operation. The disruptions stemmed from logistical difficulties and issues with the district’s updated transportation procedures. The district initially dispatched about 1,300 students, an increase from the previous capacity of approximately 950 students, which contributed to overcrowding and delays. Additionally, poor signage at transfer points and insufficient preparation time for the new system intensified the problems.

Parent Frustration and School Response

Many parents expressed frustration over inconsistent bus service and last-minute student disqualifications. Some parents reported that their children, who had been enrolled to ride the bus, were disqualified without warning, receiving notifications late in the process. This led several parents to opt for driving their children to school instead of relying on the bus system. Several labeled the situation as “chaos,” highlighting the urgency for more effective transportation solutions.

Technical Issues with Routing Software

The district’s new bus routing system is based on software that utilizes Google Maps, which has proven to contain inaccuracies within Jerome County. These inaccuracies have caused errors such as incorrect addresses being assigned to students, with some children being directed to cornfields or other unsuitable locations. A recent software glitch was identified as a key reason behind last-minute disqualifications, leading the district’s transportation and IT departments to work together on troubleshooting and rectifying the issues.

Efforts to Improve and Address the Problems

District officials have asked parents to complete transportation forms to facilitate more accurate routing. These forms are intended to help update and verify student addresses and ridership data. Manual data entry is underway to correct routing errors, with a goal to finalize these adjustments by the end of next week. The district emphasizes that these efforts should improve bus reliability and efficiency in the coming weeks.

Safety Protocols and Changes in Bus Procedures

In response to the challenges, the district suspended new rider enrollments for the following week to ensure proper registration, routing, and safety protocols are established. Only students who are correctly registered and have confirmed routes will be permitted to ride the buses. The district clarified that students living within half a mile of their schools will generally not be provided bus transportation, barring specific exceptions based on individual needs.

New Drop-Off and Pick-Up Patterns

To enhance traffic flow and safety, several schools introduced new drop-off and pick-up locations. At Summit Elementary School, for example, two dedicated traffic lanes and designated zones for student drop-off were established. Parents of students at Jerome Middle School are encouraged to use specific routes to prevent congestion and improve overall traffic management around school grounds.

Ongoing Recruitment and System Improvements

The district continues to hire additional school bus drivers to meet increased demand and support the revamped transportation system. Officials indicate that improvements are ongoing, with current efforts focused on addressing routing inaccuracies, refining schedules, and establishing clear communication channels with parents. The district reiterated its commitment to restoring reliable bus service and ensuring student safety during this transition period.

Overall, while the Jerome School District faces ongoing challenges with its new bus system, officials remain optimistic that the combined efforts in troubleshooting, staffing, and communication will lead to a safer and more efficient transportation experience for students in the weeks ahead.

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Author: STAFF HERE RALEIGH WRITER

RALEIGH STAFF WRITER The RALEIGH STAFF WRITER represents the experienced team at HERERaleigh.com, your go-to source for actionable local news and information in Raleigh, Wake County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as the North Carolina State Fair, Raleigh Arts Festival, and the Hopscotch Music Festival. Our coverage extends to key organizations like the Greater Raleigh Chamber of Commerce and Visit Raleigh, plus leading businesses in technology and education that power the local economy such as Red Hat and NC State University. As part of the broader HERE network, including HEREAsheville.com, HERECharlotte.com, HEREGreensboro.com, and HEREOBX.com, we provide comprehensive, credible insights into North Carolina's dynamic landscape.

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